The Customer
Our customer provides benefits and services to improve employee health, well-being and engagement. They offer employee benefit and reward schemes, affordable insurance and access to consumer technology.
The Challenge
Analytics is an important tool used by our customer’s Business Intelligence (BI) team to improve the company’s customer service delivery. The team was planning to undertake a costly custom API development project to realise their BI ambitions with their OutSystems data. Recognising this approach was costly and slow, our customer was keen to find a faster, more cost-effective way to access their data for analytics purposes.
The Solution
Our customer’s Business Intelligence (BI) team now uses Hubway Connect to access the information they need from their application without developer assistance. The accelerator automates data delivery from the company’s B2C portal to their corporate data staging solution. From here, the data is made available to their enterprise data visualisation tool, Power BI, which they can use to quickly and easily create and customise dashboards for in-depth analytics.
The Results
- Reduces development costs
- Automates rapid data delivery
- Improves data analytics
